Customer service


The Oxford Tailor makes ordering custom menswear and ladieswear risk-free. If you are not happy with any of your garments, we're here to help. 3 simple policies that make your purchase completely risk-free.

Alterations

 

Download & print our alteration form and take your alteration form and garment to a local tailor then you can apply for an alteration credit. An alteration credit within 30 days of your order being shipped.

Read more...
 
 

Remakes

 

On the rare occasion your suit cannot be altered, The Oxford Tailor will remake it for you. To apply for a remake, please contact our Customer Care team within 21 days of your order being shipped.

Read more...
 
 

Returns

 

The Oxford Tailor will only accept returned items that are in good and unworn condition. To be considered eligible for return, a return claim must be submitted within 21 days of an order's ship date.

Read more...
 
 
 
 

Stay in touch

We do not sell or share your personal information to third parties.

Follow Us

We Accept

Pay with PayPal, PayPal Credit or any major credit card

All works are property of their respective owners and may not be used elsewhere without written permission.